Real Discussions. Real Opinions.
What is the Sax Macy Fromm Difference?
It's hard to differentiate oneself in the marketplace, especially in the accounting profession.
Sax Macy Fromm recently convened an advisory board made up of prominent professionals from the legal, banking, and insurance professions. They were asked to provide an independent perspective on our Firm and to recommend ideas on how we could improve our services.
In a meeting facilitated by the managing partner of a New York CPA firm, this advisory board offered the following observations about Sax Macy Fromm:
- Service teams are carefully selected to match the clients' personalities and needs. They [SMF] have the right people on the job.
- Consistency and continuity between members of the firm and its clients.
- SMF keeps its promises. If they say it, they will do it.
- You [the client] always get a quality response.
- The SMF team adds value to relationships.
- Great service providers.
When asked what areas we should change, we were told: "Don't tinker with a great formula".
To ensure a complete picture, we convened a second advisory board. This one consisted of our clients and we invited them to speak openly about our service levels and work product. The comments from the client advisory board were:
- The firm does a good job of utilizing specialists in servicing clients' needs.
- Service is timely.
- Individuals are very accessible.
- The firm cares about its clients.
- Quality of the work is exceptional.
- The firm is very proactive and creative.
- The firm provides exceptional value for fees charged.
What sets Sax Macy Fromm apart from the competition? It's our people, our relationships and the delivery on promises made.
